At Thai Grocer, we care about your satisfaction and aim to be transparent about our return policy.

Allergy Disclaimer
Please note that we are not responsible for any allergic reactions, dietary sensitivities, or personal health concerns related to our products. We strongly encourage customers to review the full list of ingredients and product information provided in each product description before making a purchase.

Damaged Items
If your item arrives damaged during shipping, please send clear photo evidence to hello@thaigrocer.co within 7 days of delivery. We will investigate the issue and assist with a replacement or appropriate solution if applicable.

Order Cancellation
Orders may only be cancelled within 2 hours of purchase. After this period, we are unable to cancel or modify orders as they may have already been processed and packed for shipment.

We appreciate your understanding and are always here to help with any questions or concerns. Please feel free to contact us anytime at hello@thaigrocer.co.