At Thai Grocer, we aim to provide a smooth and reliable shipping experience for customers worldwide.

Processing Time
Orders will be processed and shipped within 5 business days. A tracking number will be uploaded once the shipment has been dispatched.

Shipping Method
We will select the most suitable shipping method based on your destination country.

Estimated Delivery Time
Delivery typically takes 6–10 business days, depending on your location. In some cases, delivery may take longer due to customs clearance or carrier delays.

Customs & Import Duties
Please note that import taxes or customs duties are not included in the shipping cost. Any applicable charges are the responsibility of the recipient.

Unaccepted Deliveries
If a shipment is refused or not accepted upon delivery, Thai Grocer will not be responsible for refunds or reshipments under any circumstances.

Damaged Items
If your item arrives damaged, please send photo evidence to hello@thaigrocer.co so we can investigate and assist you further.

If you have any questions or concerns regarding your order, please feel free to contact us at hello@thaigrocer.co.